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Guest network not connected to internet but Primary network is fine

Fengie
Community Member

Hihi, 

Someone my guest network doesn't have internet connection but my primary network does fine. Plse help help!

5 REPLIES 5

Juzdu
Bronze
Bronze

Have you tried turning it off, waiting a while then turning it back on again? Or powering down your router/points and booting them up again? If none of that is working you'll likely have to factory reset your wifi and set it all up again.

EdwardT
Community Specialist
Community Specialist

Hi folks,

 

@Juzdu, thanks for the help!

 

@Fengie, how's it going with your Google Wifi? Were you able to try the steps that Juzdu provided? Let us know if you still have questions and we'd be glad to help.

 

Thanks,

Edward

Jeff
Community Specialist
Community Specialist

Hi, Fengie.

Just checking in once more to see if you still needed some input on this. Let us know if you need more help.

Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks