Have changed my router can no longer connect to my lights

[abellaj]

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Original Poster:Michael Donoghue

Everything 

I have just installed a new router can’t get my lights to work 

Could use some help

[Jeff]

Hi, Michael Donoghue.

Sorry for the issues you're having getting your lights to work correctly. I can imagine how frustrating it must get to not be able to put these devices on your network. Let's get this sorted out for you.

Before I can help you properly, I do have a few questions.

• What brand and model of lights are you referring to?
• Are you using the Google or Nest WiFi network?
• Do you have any other devices that won't connect to the network, or is it just these lights?

If you can give me a few more details, I'm sure we can get this working for you. I look forward to hearing back. Thanks.

[frances]

Hi All,

Just checking in again to see if you have any other questions or concerns. We're here to help. Thanks! 

[frances]

Hi All,

I have not received any responses in a few days, so I'll go ahead and lock this thread. As always, if you have any other questions or concerns, please feel free to start a new thread and we'll be happy to help.