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Having new problems with my mesh network: looks like a lot of noise

rpg
Community Member

Just recently my wifi has become terribly slow.  I have a Google Nest Pro point connected to a fiber router, and three older Nest points.

I reset the network completely, but Google Home shows one of the Nest Wifi points off line and two with good connections.  Periodically they show as having low connection.

I hooked up a wifi scanning program on my Mac, and what I see leaves me deeply confused: it lists only three APs --

1. The main router

2. Two on the second floor

It does not show the point on the first floor at all -- even though this is one of the ones that Google Home claims has a good connection.

Another thing that has me confused is that the 802.11b/g/n APs all show as having what seems like quite high noise ratings: all three are about 45%.  One's on channel 11 and two on channel 6.

802.11ac shows low noise.

This makes me suspect that there's something jamming my 802.11b/g/n connections, but I don't know what this could be.

One kind of wild guess: we just got our gas and electric meters replaced.  I see something in the scan on channel 6 with no SSID, but no idea how to track this down, or what to do if I do.  This is just a guess, based on this coming on line at about the same time as my network started to slow badly. But it could easily be something else.

Any suggestions for troubleshooting this?

I understand that the Google Wifi APs choose their own channels, so I couldn't try switching to a different one.

 

4 REPLIES 4

rpg
Community Member

Here's the mind-boggling display I see on Google Home today:

4CB85E94-46AC-4C51-8370-D7D84A8C832C_1_102_o.jpeg

olavrb
Platinum Product Expert
Platinum Product Expert

Make sure the fiber router is put into bridge mode/bypass mode, which also disables its' Wi-Fi. This is to avoid double NAT, which can lead to strange problems and often impact performance negatively.

Remove the non-Nest Wifi Pro units. Only use the Nest Wifi Pro unit for Wi-Fi.

If it does not provide sufficient coverage, add one more.

Don't mix Nest Wifi Pro with older Nest Wifi. You'll have two networks where devices can't talk to devices on the other network.

More Wi-Fi units isn't neccessarily better. They will disturb each other, and a lot of the bandwidth will be eaten up by the overhead of the Wi-Fi units talking to each other.

See:


I don't work for Google.

Kimy
Community Specialist
Community Specialist

Hi folks,

Thank you for your help, @olavrb.

@rpg, I hope you've found the answer you're looking for. If you're still in need of assistance, please let us know, as we would be happy to answer any questions you may have.

Thanks,
Kimy

Alex_S
Community Specialist
Community Specialist

Hello rpg,
 

I'm jumping in to ensure that everything is good here. Should you need further assistance, you know where to find us. We’ll be more than happy to assist you.


Best,
Alex