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Hi. I set up my google mesh system with 3 routers. It is set up and working but 4 routers show.

abellaj
Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community.  You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community. 

Original Poster:Paul Nersesian

I set up my Google mesh network. I set up 3 router points.  System is working. But Test speeds won’t work. Testing the mesh system won’t run.  Every time I try to finish setup the system timed out.

3 REPLIES 3

Jeff
Community Specialist
Community Specialist

Hi, Paul Nersesian.

Sorry for the late reply on this. I just wanted to reach out and see if you still needed help on this. I'm sorry for the issues you're having with the mesh test. Often times when the test is failing, it's an issue with cloud services. I'm going to share how to reset those services below. Try resetting cloud services and see if that clears up your issue.

 

Open the Google Home app.

  1. Tap the WiFi icon.

  2. Tap Settings.

  3. Select Privacy settings.

  4. Toggle Nest WiFi cloud services OFF and wait for 30 seconds, then back ON.

Once done, close the Home app and perform a full network restart to ensure that the new settings are in place. To do this, I would recommend doing a power cycle on your network.

  1. Disconnect the power adapter and the Ethernet cable from the Nest WiFi router.

  2. Disconnect the power adapter from the Nest WiFi points.

  3. Disconnect the power adapter from the modem. Allow all devices to stay disconnected from the power for 5 minutes.

  4. Connect the power back to the modem only and wait for it to fully back up. All lights should be lit up before moving to the next step.

  5. After the modem is back online, connect the Ethernet cable back to Nest WiFi router's WAN port (globe symbol port).

  6. Connect the power back to the Nest WiFi router and to the Nest WiFi points. Wait until they're all fully back on.

If you still need anything, please let me know.

Thanks!

Jeff
Community Specialist
Community Specialist

Hey, everyone.

I’m just checking in real quick to see if we needed anything else here or if we were able to resolve the problem. Let me know if there’s anything else I can do here.

Thanks

Jeff
Community Specialist
Community Specialist

Hi, everyone.

As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.

Thanks