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Home App not showing wifi passwords

Chezjuan
Community Member

My Google Home app will not show the Google WiFi passwords for either the main network or the guest network on any device. 

I tried restarting the phone and tablet, clearing the Google Home app cache, removing and reinstalling the Google Home app, and restarting the network, but I still have the issue. 

Other network functions in the Google Home app work, it is just the password functions that are broken. 

9 REPLIES 9

SteveT1
Community Specialist
Community Specialist

Hi there,

Sorry to hear about your experience with the Google Home app. Let's check on this further.  A few questions:

  1. What is the Google Home app version?
  2. What phone and tablet are you using?
  3. What is the phone's OS version?

Keep us posted.

 

Regards,

Steve

Hi

jumping here as I’m having the exact same issue.

I’m using an iPhone 11 Pro Max, iOS 15.4.1 and Google Home app version 2.50.105.

 Thx!

Chezjuan
Community Member

Steve,

Thanks for replying. Here is the information you requested.

Phone: Samsung Galaxy Note 20
Tablet: Samsung Galaxy Tab 7

Home app version (both devices): 2.50.1.7
OS Version (both devices): Android 12/Samsung OneUI 4.1

Thanks.

Boone
Community Member

I am also having this issue. The network is working fine but the Google home app (v2.50.150) does not show the password in the app on my iphoneSE (v15.4.1)

 

Boone
Community Member

I am still having this issue despite deleting and then reinstalling the app

Chezjuan
Community Member

It seems to have fixed itself for me as of today. No versions changed on my phone, but passwords show up properly. I didn't do anything since my last post. I will keep an eye and post if it stops again. 

 

SteveT1
Community Specialist
Community Specialist

Hi folks,

 

It's me again. I apologize for the late reply. Are we still experiencing this? Feel free to let me know.


Thanks,
Steve

Hi Steve

 

the problem solved by itself..at least for not all is working again.

 

thanks

Chezjuan
Community Member

Still good here. Thanks for checking in.