03-05-2024 12:55 PM
I am unable to run Speedtest in the Home App. It always fails after trying upload part of the test. I can see that internally it is testing as i can see history. I have tried the CloudService trick and have rebooted everything. Please help as this is frustrating.
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03-05-2024 07:05 PM
If the ATT "modem" has a wifi connection you can connect to you likely will need to configure passthrough.
This link below describes the process. you will reference the MAC address printed on the bottom of the google wifi point you plug into the modem.
I would advise skipping the disabling of the wifi for the att gateway until you are done setting up your google wifi. The first step is the most important.
I would also advise you startup the devices starting with the modem, this may seem dumb but it's important.
https://www.devonstephens.com/how-to-enable-ip-passthrough-on-att-bgw320-505/
03-05-2024 05:09 PM
This is interesting...are you connected to a modem or a internet gateway in bridge mode?
03-05-2024 06:55 PM
At&t fiber modem
03-05-2024 07:05 PM
If the ATT "modem" has a wifi connection you can connect to you likely will need to configure passthrough.
This link below describes the process. you will reference the MAC address printed on the bottom of the google wifi point you plug into the modem.
I would advise skipping the disabling of the wifi for the att gateway until you are done setting up your google wifi. The first step is the most important.
I would also advise you startup the devices starting with the modem, this may seem dumb but it's important.
https://www.devonstephens.com/how-to-enable-ip-passthrough-on-att-bgw320-505/
03-06-2024 06:23 AM
Thanks, that fixed the issue.
03-06-2024 07:06 AM
Happy to hear that, if you still run into issues report back here in detail.