HomePod on Nest WiFi Pro: Airplay is not working because peer-to-peer connections are not supported

[atirado]

I have been using HomePods on Stereo mode on Nest Wi-Fi Pro without a hitch for a few months.

Since yesterday I cannot get the set up to work and started getting a message saying AirPlay and some features might not work because my WiFi network does not support peer-to-peer connections. In searching for an answer It seems IGMP Snooping needs to be turned on, but this setting is not available in the Google Home App.

Any ideas ?

[alejandom]

Hi @atirado,

Thanks for posting in the community. I can understand how frustrating it must be to suddenly have your HomePods stop working in stereo mode. It sounds like you've already done some research and troubleshooting, which is great.

I'm here to help you get your HomePods back in sync. Let's work through this together. let me ask you some questions to pin down the issue: 

• have you tried restarting both HomePods and your Nest Wi-Fi Pro router? Sometimes, a simple restart can resolve temporary glitches.
• Are you experiencing this issue only with your HomePods, or are other devices also affected?

Please keep me posted , thank you

Best Regards, 

Mario.

[atirado]

Hi, Yes, it tried resetting the HomePods and the Nest WiFi back to factory settings with no improvement.

I also tried the following combinations with the same results:

- AirPlay from iPhone 15 Pro fully updated to HomePods 

- AirPlay from iPad 13” Pro fully updated to HomePods

- AirPlay from Apple TV fully updated to HomePods

I swapped into a different router that does allow me to enable IGMP Snooping and everything is working as expected : I can airplay to the HomePods from any of my devices without any issues.

The route I swapped into is a GL Inet AX3000 Beryl. It is a travel router and by no means a professional level device. The Nest WiFi Pro is a much better router but for some reason it does not provide IGMP Snooping.

[miker0124]

so alejandom 

Is there a fix available without swapping to another router? 

[atirado]

Yes, but you might not like it.

IGMP Snooping is a function found in switches. Most home routers these days include a managed switch to which the ethernet ports are connected. You should be able to find out about the switch in the manual or if there is some technical diagram describing the router. There is one for my replacement router at https://openwrt.org/toh/gl.inet/gl-mt3000. There’s diagrams for routers supporting OpenWRT.

Anyway, if you have a switch you could connect to the Nest WiFi and turn on IGMP Snooping.

[atirado]

Additionally to my original post, I found this article at Apple’s site - https://support.apple.com/en-au/guide/deployment/dep9151c4ace/web

I think the cause of the problem is that if multicast traffic is disabled AirPlay Discovery cannot be utilized causing the error message I got. This other article is where you are lead to to understand the error - https://support.apple.com/en-us/102176

I understand that to enable multicast traffic IGMP Snooping is needed. This feature is what Bonjour’s AirPlay Discovery utilizes to find other AirPlay devices in the network, I.e. Stereo HomePods.

[alejandom]

HI @atirado,

I understand how frustrating it can be to experience ongoing connectivity issues. Let's work together to find a solution.

To start, please check your Wi-Fi network settings. Are you currently connected to the 2.4GHz Wi-Fi band? Sometimes, using the same Wi-Fi band for all your devices (either 2.4GHz or 5GHz) can improve connectivity.

Please let me know if you're connected to 2.4GHz, and if not, we can explore other potential solutions.

Best Regards, 

Mario.

[atirado]

Hi, Thank for you for reaching out. Everything connects to the 5Ghz network.

[alejandom]

Hi everyone,

Thank you again for your patience and detailed explanation. I understand how frustrating this issue has been.

Given the complexity and persistence of the problem, I believe it would be beneficial to escalate this to our specialized technical team. They have in-depth knowledge of these specific issues and can provide more advanced troubleshooting steps.

I'll make sure to transfer your case to them promptly and keep you updated on their progress.

You can follow this link and be able to fill out everything that the link asks for in order to escalate. Thank you for your understanding.

Best Regards,

Mario. 

[DannyB]

I’m having the same issues with HomePods. And was having the same issues with Google speakers being discovered by the network. Escalate this and fix it! Its not good enough!