03-13-2022 08:16 AM
I mistakenly used the “set up a new router” option for a new Nest router rather than adding it as a new device to my current Nest Wi-Fi network. I did a factory reset on the new router. But it will not allow me to add it as an access point because it is still recognized as a router from the original setup. How do I fix this?
03-13-2022 02:16 PM
Are you using it as a wireless mesh point, or with ethernet cable? If ethernet cable, make sure to connect the cable behind the primary/ master puck.
03-21-2022 11:10 AM
Hi folks,
@olavrb, thanks for the help!
@cgb332rghs, how's it going with your Google Wi-Fi? Still need our help?
Thanks,
Edward
03-26-2022 10:56 AM
Hi cgb332rghs,
It's me again, I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do.
Thanks,
Edward
03-28-2022 02:24 PM
Hi cgb332rghs,
Just checking in to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Thanks,
Edward