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How do I open the google wifi to enable to have 2.4 and 5.0 settings

genemanko
Community Member

I need to be able to have 2.4 to allow my modern flames pro electric fireplace to work from my iPhone.  The fireplace will not work on my current 5.0 wifi.  I have a Google Wifi extender and a Surf Board SB6 190 router

1 REPLY 1

Rusell
Community Specialist
Community Specialist

Hi Genemanko,

 

Thank you for reaching out to the community. I understand that you want to enable 2.4Ghz for your electric fireplace as this does not work on your current 5.0Ghz. I'm happy to help you!

For now, there isn´t option to disable a specific band because the devices connect automatically to the brand, therefore we recommend you to take a look at this article and post regards your concern: How Nest Wifi, Nest Wifi Pro, and Google Wifi 2.4, 5 GHz, and 6 GHz bands work - Google Nest Help - How do I disable 5Ghz band on Google Mesh Wifi... - Google Nest Community.

If you have any further questions, please don’t hesitate to reply to this post. I'll be happy to assist you further!
 

Best regards,

Rusell.