07-12-2022 05:42 PM
Hello,
IT at my work needs me to clear the cache on my Nest router to troubleshoot a problem I am having with only 1 work website (I am an ex-IT professional and thoroughly troubleshot this issue on my own, and none of my coworkers are having problems).
Every single router I've owned before had the ability to clear it's cache. I cannot find any options to do this via the Google Home app on my phone. The only thing I can find is to do a factory reset, which is not what I'm wanting at all!
Is there some way to clear the cache without factory resetting the router, or do I need to chuck this router and buy a real one?
07-13-2022 03:04 AM
Reboot/ power cycle and factory reset are your only options I'm afraid.
What sort of problem are you troubleshooting?
07-17-2022 12:41 PM
Hi folks,
@olavrb, thanks for the help!
@Kampkounslr, how's it going with your Google Wifi? Still need our help?
Thanks,
Edward
07-20-2022 12:59 PM
Hi Kampkounslr,
I wanted to follow up and see if you are still in need of any help? Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Thanks,
Edward
07-23-2022 03:52 PM
Hi Kampkounslr,
Just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Thanks,
Edward