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How to clear the cache on a Nest Router?

Kampkounslr
Community Member

Hello,

IT at my work needs me to clear the cache on my Nest router to troubleshoot a problem I am having with only 1 work website (I am an ex-IT professional and thoroughly troubleshot this issue on my own, and none of my coworkers are having problems).

Every single router I've owned before had the ability to clear it's cache. I cannot find any options to do this via the Google Home app on my phone. The only thing I can find is to do a factory reset, which is not what I'm wanting at all!

Is there some way to clear the cache without factory resetting the router, or do I need to chuck this router and buy a real one?

4 REPLIES 4

olavrb
Platinum Product Expert
Platinum Product Expert

Reboot/ power cycle and factory reset are your only options I'm afraid.

What sort of problem are you troubleshooting?


I don't work for Google.

EdwardT
Community Specialist
Community Specialist

Hi folks,

 

@olavrb, thanks for the help!

 

@Kampkounslr, how's it going with your Google Wifi? Still need our help?

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi Kampkounslr,

 

I wanted to follow up and see if you are still in need of any help? Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi Kampkounslr,

 

Just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

 

Thanks,

Edward