One of our Wi-Fi points was stolen from our garage, but it is still showing up on my app with a good signal. Does this mean a close neighbor is using it on our mesh? Is there a way to trace its location? How do I completely disable the point or at least get it off my Wi-Fi? I would like to make it inoperable for the thief if possible
It would take some work but you could move your phone around your home/property, turning off wifi and then turning back on, so that you're connected to the closest point. Then you use the app to see which point youre connected to. Repeat until you figure out which direction it is.
@MrMillyMike and Spaghetti69, appreciate your helpful responses.
@Trshome, I’m sorry to hear your Google Wifi point got stolen. We don’t have a way to trace its location but you can remove it from your network. Here’s how:
Open the Google Home app.
Touch and hold your device's tile.
At the top right corner, tap Settings > Factory reset Wifi point > Factory reset.
Let me know how it goes.