One of our Wi-Fi points was stolen from our garage, but it is still showing up on my app with a good signal. Does this mean a close neighbor is using it on our mesh? Is there a way to trace its location? How do I completely disable the point or at least get it off my Wi-Fi? I would like to make it inoperable for the thief if possible
@MrMillyMike and Spaghetti69, appreciate your helpful responses.
@Trshome, I’m sorry to hear your Google Wifi point got stolen. We don’t have a way to trace its location but you can remove it from your network. Here’s how:
Open the Google Home app.
Touch and hold your device's tile.
At the top right corner, tap Settings > Factory reset Wifi point > Factory reset.
Let me know how it goes.
As we got our resolution here, I'm going to mark this thread as resolved. I'll be locking this thread if we won't hear back from you in 24 hrs. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.