05-10-2025 08:07 AM
I have a hib downstairs that disconnects from the mesh and reconnects. I don't understand why this is happening. Anyone have a similar issue? I'm very tech savvy but can't seem to figure this one out!
a month ago
Hi @Teamromero,
Thanks for reaching out here in the community! I understand that you're experiencing difficulties with your downstairs hub, which is disconnecting and reconnecting from the mesh network. No worries, I'd be happy to assist you with this!
To better investigate the inconvenience, I'd like to ask the following:
Keep me posted and feel free to share any additional information that will be helpful.
Best regards,
Jenniffer
a month ago
Yes! Mine is doing the same constantly! So frustrating!
a month ago
Hi @Bamo2681,
Thanks for reaching out here in the community! I understand you're also having trouble with the hub disconnecting from the mesh network. I know how frustrating this can be. No worries, I'd be happy to help!
To better investigate this inconvenience and provide you with accurate information, could you please provide the information requested above? This will help move the case forward.
Keep me posted.
Best regards,
Jenniffer