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I cant reset nest wifi router

Shaalan
Community Member

I made a factory reset for my entire network on the Google Home app, Then I reset the Nest wifi router and the two Nest points, when I tried to connect the Nest wifi router again I got this message

( Network is offline
Make sure your Wifi router is online and
connected to your modem
If you recently factory reset your Wifi
router, you'll need to remove the network
from the app. In the home tab, tap the
Wifi button. Go to Settings and factory
reset your network.)

and I already deleted the wifi mesh from my account so what should I do now ?

1 REPLY 1

David_K
Diamond Product Expert
Diamond Product Expert

Use the physical factory reset button on the device itself. It sounds like it didn't get reset properly.

Factory reset your Wifi device - Google Nest Help