I constantly have to restart my network

[ericdyke]

My nest network constantly slows down to the point where I need to restart my network. Every time I restart the router, my networks speed comes back. I basically need to restart the nest router 2/3 times a week.

[kneerace]

ya, it's frustrating, I have been getting no internet even thought wifi signal is strong, and have to restart the whole **bleep** thing. When working from home, nowadays I plug in my old router too, so that on such issue I connect to that. big brand big issue seems like

[Jhonleanmel]

Hey folks,

I'm sorry for the trouble this may have caused you— let's see what's going on. 

Are you using a modem/router combo from your Internet Service Provider (ISP)? What devices are having this issue? Also, how did you restart your network?
 

Give these steps a try:

• Set a custom DNS at 8.8.8.8 on the primary and 8.8.4.4 on the secondary server. Hit the save/ floppy disk icon on the upper right.
• Unplug the power from your Google Wifi devices for 2 minutes.
• If the issue persists, try factory resetting your network.

Let us know how it goes.

Best,

Mel

[EdwardT]

Hi folks,

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Thanks,

Edward

[Jhonleanmel]

Hi everyone,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Best, 
Mel