cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

I have 2 nest routers and 3 points, all together 5, but I am not able to connect them together. nest

shabber641
Community Member

Hello,

My nest points are not detected on GOOGLE-HOME on my iphone, i tried it several times but no luck.. can you please help..

3 REPLIES 3

AbigailF
Community Specialist
Community Specialist

Hi shabber641,

Thanks for reaching out — let's see what's going on. 

A few questions: what's the color of the status lights on your Nest Wifi points? What’s about the status lights on the other routers that were set up successfully? Do your Nest Wifi points broadcast a setup SSID? You can check by going through your phone’s list of Wi-Fi networks. How far is the point from the main Nest Wifi router? Do you have any switches in your network?

We'll wait for your update.

Regards,
Abi

AbigailF
Community Specialist
Community Specialist

Hey shabber641,

Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions ― we'd love to help.

Best,
Abi

AbigailF
Community Specialist
Community Specialist

Hello shabber641,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Thanks, 
Abi