01-08-2023 07:42 AM
Hello,
My nest points are not detected on GOOGLE-HOME on my iphone, i tried it several times but no luck.. can you please help..
01-14-2023 05:48 PM
Hi shabber641,
Thanks for reaching out — let's see what's going on.
A few questions: what's the color of the status lights on your Nest Wifi points? What’s about the status lights on the other routers that were set up successfully? Do your Nest Wifi points broadcast a setup SSID? You can check by going through your phone’s list of Wi-Fi networks. How far is the point from the main Nest Wifi router? Do you have any switches in your network?
We'll wait for your update.
Regards,
Abi
01-17-2023 09:17 PM
Hey shabber641,
Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions ― we'd love to help.
Best,
Abi
01-18-2023 09:37 PM
Hello shabber641,
We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.
Thanks,
Abi