PS5 won't connect to internet

[TheBigHurt]

Internet Connection is failing on LAN and Wifi for PS5.  All my other devices on the Google Home WiFi are working fine.  I tried the 8888 and 8844 DNS method, restarted, rebuilt the database etc.  

There are no issues with my internet provider. 

I believe I accidentally blocked the PS5 on my Google Home App.  How do I unblock a device?  I performed a factory reset too. 

Thx

[AbigailF]

Hello TheBigHurt,

Thanks for posting — let's see what's going on. 

Let’s check if your PS5 is paused. Here’s how:
 

Open the Google Home app.
Tap Wi-Fi > Devices.
Next to the device you want to pause, tap Pause. To resume, tap Unpause.
More details here. 
 

Note: If a device is set as a priority device, you’ll need to end the priority setting before you pause the device. To pause a priority device, tap End now > Pause.

We’ll wait for your update.

Best,
Abi

[AbigailF]

Hi TheBigHurt,

Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions ― we'd love to help.

Regards,
Abi

[AbigailF]

Hey TheBigHurt,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,
Abi