04-26-2022 09:43 AM - edited 04-26-2022 09:48 AM
Hey. Just wanted to see if there are any known connectivity issues with iOS devices. I have installed a nest wifi router and point to remedy a dead spot in the house I was having with my asus ac3200. The wifi works great for everything except a pair of iPhone 11’s. These devices are suffering random and frequent slow downs/ connectivity issues. Signal strength is great but sometimes the google home app will not run a wifi speed test for these devices. I have tried the following.
restart network
add a google wifi point to potentially bump up coverage
disable wifi assist on iOS
set ip and dns as manual
Restart modem
issues continue to persist and annoying enough that it’s easier running the phones on cell data. I’m thinking of just replacing the nest wifi with my old router. Has anyone experienced similar connection issues ?
04-27-2022 11:19 AM
I’m having the same issues daily on our iOS devices.
Also my google home app is returning way faster speed test results than when I do it on any browser connected to my network. Seems like smoke and mirrors because I’m definitely not getting the speeds I’m paying for.
05-26-2022 03:13 PM
Hey, Brydenj.
Sorry for the late response here, but I wanted to check in to see if you were still having this issue and to see if you have done any troubleshooting so far. We have had a firmware update recently, and I'm hoping that might have fixed some things for you. If you still need help, let me know and I'll be happy to work on this with you.
Thanks.
05-28-2022 11:45 AM
Thanks for the follow-up. I wasn’t able to resolve the issue and ended up selling the nest system and using an older traditional router.
05-31-2022 09:00 AM
Hi, Brydenj.
Sorry to hear that we weren't able to get this worked out for you, but I understand why you chose to go with a different option at this time. Hopefully that setup works well for you going forward. If you ever need anything else, please feel free to start up a new discussion.
Thanks.