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Instagram and other platforms do NOT load on Google WiFi

joecunnington
Community Member

I have Google nest wifi mesh. When connected to this network, I am unable to load Instagram stories. When I switch to another network, I am able to load Instagram stories. Similar issues occur intermittently with other platforms such as IFTTT. I am using my Google Pixel 6. Please advise.

4 REPLIES 4

olavrb
Platinum Product Expert
Platinum Product Expert

I've read about this issue previously. Here are some places to look for workarounds:

From quick reading I saw that disabling IPv6, wait some minutes, then turn it back on fix it for one user.

If you can't find a fix for this, or anyone else knows a fix, I'll escalate this thread.


I don't work for Google. I'm here to help and learn more.

Jeff
Community Specialist
Community Specialist

Hi, joecunnington.
I just wanted to jump in real fast to see if you saw olavrb's reply and to see if you still needed some help on this or if you were able to get it sorted out after trying those workaround solutions. If you are still needing some help, just let us know and we'll be happy to continue helping.
Thanks,
- Jeff

Jeff
Community Specialist
Community Specialist

Hi again, joecunnington.

I'm checking in once again to see if you were still needing help on this or if you got things sorted out.

Thanks,

- Jeff

Jeff
Community Specialist
Community Specialist

Hi, everyone.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks,
- Jeff