Internet Speed Drops to 90Mbit After ~16 days

[GPLama]

I'm opening another report of this issue as my Internet downlink has again dropped back to ~90Mbit/s after 16 days of normal operation (during which time the speed was tested at 700-950Mbit/s on a 1000Mbit service). 

My initial post regarding this issue is here.

After disabling "Preferred Activities" (Video conferencing..) the issue that I was experiencing reduced in frequency of occurrence from every 24hrs to 16 days. 

A power cycle of the Google Nest router resolved the issue. Downlink speeds have returned to 700-950Mbit/s.

[AbigailF]

Hello GPLama,

Thanks for updating us. Just checking in if the issue happened again a few days after power cycling your Google Nest Wifi router. Let me know so I can continue to help out.
 

Regards,

Abi

[GPLama]

Yes, it occurred again after a few days. I've had to power cycle the Nest Router to resolve the issue. I'm happy to provide device serial numbers/etc if required.

[AbigailF]

Hi GPLama,

I'm sorry to hear that you're still having an issue with your Google Nest Wifi. We'd like to take a deeper look into this — could you fill out this form and let us know once you're done?

Thanks,
Abi

[AbigailF]

Hey there GPLama, 

Checking back in — have you had the chance to fill out the form?

Best, 
Abi

[GPLama]

Yes, just filled it in now. Thanks! 

[LovelyM]

Hello GPLama, 

We got the form you submitted. We'll be reaching out to you via email, so let's continue working on your concern through that channel. Let us know if you have additional questions or concerns about your device; otherwise, I'll close the thread after 24 hours.

Cheers, 
Lovely