Issue connecting router as point

[evanolson]

I'm attempting to use add a router as a point to my existing mesh network in order to use the Ethernet port. I've seen in other posts that when adding it as new device on the Home app, I need to to through the steps of adding it a point instead. When trying this, the app is unable to find a device and I see a pulsing yellow light on the router. Any advice would be appreciated. Thanks.

[olavrb]

Are all the Nest Wifi pucks bought for/ made for the same region/ country? Mixing US and EU for instance, won't work.

About lights and what they mean:

• https://support.google.com/googlenest/answer/6191584?hl=en

How to set up:

• https://support.google.com/googlenest/answer/9548301?hl=en

[evanolson]

I believe they are made for the same region. 

[EdwardT]

Hi folks,

@olavrb, thanks for the help!

@evanolson, how's it going with your Google WiFi? Still need our help?

Thanks,

Edward

[evanolson · Accepted solution]

Just needed to perform a factory reset and then it worked. Thanks!

[Jeff]

Hi, evanoslon.

Thanks for letting us know what cleared up the issues for you. That definitely helps others figure out their own hiccups too. As we have our answer here, I'll go ahead and close up the thread soon, but I wanted to make sure you didn't need anything else. If there's more you need, just let us know.

Thanks.

[Jeff]

Hi, all.
As we got our resolution here, I'm going to mark this one as resolved. Thanks to all who helped and contributed. If anyone has any other needs, please feel free to open up a new thread.
Thanks!