Two weeks ago I brought an outside camera in to charge. I have 3 Wi-Fi boosters, 3 of the CO2 / Smoke detectors, doorbell camera, two other outdoor cameras and the hub screen and an additional inside camera, as well as the thermostat. All of it went to offline. I showed that there was no connection to the Wi-Fi, even though my Wi-Fi was fine and active, I went through the process of resetting it multiple times. No luck. I purchased all of this in July of 2022. I have contacted Google help support more times than I can count. I have spent hours chatting with different representatives. They keep passing me off to other people like Google Fiber - which I do not have, and then told me to contact Dish Network since I purchased everything through them. All together, these past few days I have spent roughly six hours without resolution. Today I worked with Dish Network and after being on hold for almost 90 minutes, they tell me they can't help me and gave me two 800 numbers that no longer work. All I want is to schedule a technician to come to the house to figure out what has happened. I bought all of this to feel safe after my husband passed away and up until two weeks ago, everything was fine. How do I get a technician to come out? Everything should be under warranty I would believe. Please help, I have spent enough time and tears on this situation.
