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Multiple Google WiFi points connecting to Virgin Media Hub

AntonT
Community Member

Hi,

I have multiple  CAT5 network point in my house. The connect back to a Virgin Hub router switch ports. 

I can connect 1 GWP and set it up through the Google Home app and setup a new SSID. 

When I connect ( power and ethernet) the 2nd GWP and run through the wizard in Google Home app it throws up the attached message indicating that I can't connect two WiFi devices to the same Hub. 

 

Does anyone know if this is supported? I'd like to have wired ethernet backhauling my traffic from both devices in the mesh.

 

Screenshot_20220212-115630.png

10 REPLIES 10

olavrb
Platinum Product Expert
Platinum Product Expert

Doc about what's called "wired backhaul":

Sounds like you are connecting multiple Nest Wifi pucks directly to the modem, but only one of them should be. All the others must be connected behind the primary/ master puck.

So:

  • Modem -> master nest wifi puck wan port

Then

  • Master nest wifi puck LAN port -> Either a unmanaged switch, or to the WAN port of a Google Wifi or Nest Wifi router.

Can be daisy chained, but best practice is to add a unmanaged switch behind the primary puck.


I don't work for Google.

Jeff
Community Specialist
Community Specialist

Hi, AntonT.
I just wanted to jump in real fast to see if you saw olavrb's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.

AntonT
Community Member

Hi, so this absolutely works and makes sense. I didn't understand that the GWP act as a NAT boundary. But yes I have this set up now and it works really well 

 

One thing I noticed though, as my Sony TV is directly connected to the Virgin WiFi router, and my phone's and laptops are on WiFi behind the GWP boundary, my MacBook Pro airplay is unable to cast to the TV as essentially they are on different networks. 

Have you come across this use case before? I'm curious to here if there are any clever solutions.

Thanks!

olavrb
Platinum Product Expert
Platinum Product Expert

That's because of NAT and firewall too. The easy fix is to have everything connected behind the same NAT router, Nest Wifi in your scenario.


I don't work for Google.

AntonT
Community Member

We actually have the Google WiFi not the Best one. Is it possible to configure static NAT on the primary GWP?

olavrb
Platinum Product Expert
Platinum Product Expert

The config possibilities are the same for Google Wifi as Nest Wifi.

No NAT settings are available, only the option to bridge Google Wifi and use it as an access point only. But then mesh won't work for instance. And you'd need one Google Home home per puck. So I don't recommend that.

Connect everything behind your primary Google Wifi, and you'll be fine.


I don't work for Google.

Jeff
Community Specialist
Community Specialist

Hey, AntonT.

I just wanted to check in to see if you were able to get this worked out with olavrb's help here. If you still have questions, just let us know.

Thanks.

Jeff
Community Specialist
Community Specialist

Hey, everyone.
It looks like we've slowed down here again. We'll be closing up the thread unless anyone else has any input or needs anything else. If so, just let me know and we can keep this open a bit longer.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks