I get all the way to the end of setting up my wifi points and then get a message "Can't communicate with the device" .
I have tried all the suggestions- Factory reset, forget the network, unplug the devices, reinstall the Home app, etc.
Nothing works. HELP!!!
device factory reset and it resolved the problem. There is a small circle on the bottom of the device. Press and hold this 'button" for about 15 seconds until it confirms the reset. Then I re-tried and everything worked.
Thanks for dropping back in and letting us know what worked for you. I'm glad the issue was resolved and that you have everything running 100%. Since we have our answer here, I'm going to go ahead and close up the thread. If you have any other needs, please feel free to open up a new discussion.