My nest is off line and I have Internet. I have reset it several times and still showing offline

[abellaj]

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Original Poster:Cesar Cruz-Estrada

Off line

[Jeff]

Hi, Cesar Cruz-Estrada.

Sorry to hear about the connection issues you're having. I know that can be frustrating and I'll be happy to help you get this worked out.

Before I can get deeper into this, however, I do need to know what device we're working with. Is this a thermostat, a speaker or display, or is this your Nest WiFi network? If you can let me know what we're looking at here, I'm sure we can get it fixed.

Thanks.

[Jeff]

Hey, Cesar.

I just wanted to follow up real quickly to see if you saw my response and if there's anything else I can do for you to help out here.

Thanks.

[Jeff]

Hi, everyone.

As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.

Thanks