NEST has just taken £154 out of my account on a Direct Debit and I don't know why.

[Einstein]

NEST has just taken £154 out of my account on a Direct Debit and I don't know why but would like to find out. 

I can't find a number, chat or email for their Accounts Department.

Does anyone have this information, or help me get to the bottom of this please.

Thanks

A

[MplsCustomer]

@Einstein 

Do you have a Nest Aware subscription?  If so, you should have received a renewal email from the Google Store or Nest the month before and another email when it renewed.

To contact Support:

1. Go to https://support.google.com/googlenest/gethelp.
2. Select a category/product family, and type in a brief description of the issue, then click "Next".
3. Select your device from the dropdown, click "Other", then click "Next step".
4. Under "Resources", just click "Next step". (Clicking one of the listed links will bring up a Help page.)
5. Under "Contact options", choose to get a phone call or chat with the team, depending on availability in your country.