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Need setup key

Bensrokosz
Community Member

Sticker was damaged on one of my wifi points and didn’t realize this when factory resetting

 

so I don’t have a setup key

 

tried connecting to Ethernet and navigating to

 http://192.168.84.1/api/v1/status

 

but no key comes up. Only an ssid 

3 REPLIES 3

LovelyM
Community Specialist
Community Specialist

Hello Bensrokosz, 

Thanks for reaching out. We'd love to help.

Please fill out this form so we can take a closer look at your issue. Let me know once you're done.

Best,
Lovely

hmstanley
Community Member

the setup key is at the bottom of the router/ap point.. it's in very light gray and you can't see it unless you have a flashlight or put it in the sun.

Here is a picture.. just look real hard and the setup code is there.m61888685482_1 copy.jpg

AbigailF
Community Specialist
Community Specialist

Hey there, 

@Bensrokosz, we got your form — thanks for filling it out. Keep your lines open as our team will reach out to you via email anytime soon. Also, please continue the conversation there as this thread will be locked after 24 hours.
Thanks for the help, @hmstanley.

Cheers, 
Abi