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Nest Point won’t connect to Wi-Fi. “Can’t find Device”. Have tried several times

GabbyZ
Community Member

I'm trying to add a WiFi point to my Google WiFi. The device shows a "slow blinking yellow" light but the device cannot be found, the router is working but cannot find pointed, I have tried factory resetting the router and pointing it a few times with no success.

4 REPLIES 4

olavrb
Platinum Product Expert
Platinum Product Expert

Using an iOS device?


I don't work for Google.

AbigailF
Community Specialist
Community Specialist

Hey folks, 

Thanks for lending a hand, @olavrb.
@GabbyZ, I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,
Abi

AbigailF
Community Specialist
Community Specialist

Hi GabbyZ,

Checking back in should you still have some questions here. Let us know by replying to this thread. 

Best, 
Abi

AbigailF
Community Specialist
Community Specialist

Hello GabbyZ,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Regards, 
Abi