cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Radio frequency 2.4 / 5.0

Rness
Community Member

Is there anyway to turn off either of the frequencies???

Or have a different SSID name for the different frequencies

 

4 REPLIES 4

PatrickP_Viking
Gold Product Expert
Gold Product Expert

Hey @Rness .

There is not a way to turn off or separate the frequency bands and that is by design so your devices connect to the best option for their setup and configuration. The below article goes into detail about the bands:

How Nest Wifi and Google Wifi 2.4, 5 GHz, and 6 GHz bands work 

Also, the connection the device makes should not affect the speeds of the devices unless a setup issue is present. Most slowness issues are a result of there not being enough bandwidth but other factors can be present. If you are wanting to separate them because of slowness issues, please refer to the next article. It should assist with narrowing down the cause:

Troubleshoot slow internet on Google Nest Wifi or Google Wifi 

Hey folks, 

Thanks for lending a hand, @PatrickP_Viking.
@Rness, I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,
Abi

AbigailF
Community Specialist
Community Specialist

Hi Rness,

Checking back in should you still have some questions here. Let us know by replying to this thread. 

Best, 
Abi

AbigailF
Community Specialist
Community Specialist

Hello Rness,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Regards, 
Abi