02-19-2023 04:52 PM
Ive noticed my nest LAN connections have slowed right down in the past week.
Im on a 1000Mbps connection and the speed test in the Home APP returns 600Mbps download
My LAN devices however are only getting 10Mbps download
I have rebooted the Router and devices, swapped out cables etc and it hasnt resolved the issue
Wifi seems to be running normal i get about 175Mbps
any ideas on how to resolve this?
02-24-2023 09:57 AM
Hi @theozsnowman,
Thanks for posting here in the Wifi Community forum. We'd love to help.
A few questions: what LAN devices are affected? Are their firmwares up-to-date? Were there any recent changes to the devices or network setup? Is there a switch in the network? Please make sure that the Ethernet cable that you are using is either Cat5e or Cat6 and that your LAN devices are updated to the latest firmware. Also, check if there are any changes to the speed test results of the LAN devices when you connect them to your modem for us to further isolate the issue.
Check out this support website to learn more about connecting devices using Ethernet cables.
Keep me posted.
Regards,
Lovely
02-27-2023 02:54 PM
Hey there,
I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.
Best,
Dan
02-28-2023 03:07 PM
Hi theozsnowman,
We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.
Thanks,
Dan