Matter broke wifi

[Wee]

Who else is having all kinds of connectivity issues with Nest/Google wifi since Google released the Matter update a few days ago?

Everything was working fine and now all of a sudden most of my devices are having connectivity issues and all of my Google Nest ecosystem products including cameras, door locks, etc are all not functioning properly because they're not connecting properly to Nest Wi-Fi

[Club_AT4]

Are you also having issues like certain apps on the phone having issues and certain websites you have to refresh for it to load? 

[PaulJ3]

Tottally!!! Found out routers updated early December. Twice since I’ve had to reset all routers and totally loose connection and all red light.  Google need to fix update soon!! Never had a single issue before in a couple of years of stress free use. 

[Club_AT4]

This sucks! I am glad however its just not me lol. Today I tested out the apps/websites that I was having issues with the Nest Wifi, I tried it on the AT&T wifi/modem and no issues. 

[PaulJ3]

My routers seem to have rolled back to previous firmware today, gone is the 14150.43. 80. version that seem to be causing issues. Now back to a version ending .32. Hopefully will fix problem 

[Wee]

I just checked mine and they are on the same .32 software version

[Jhonleanmel]

Hey folks,

Thanks for posting and sorry for the delay.

The firmware update versions are listed below:

Google Wifi: 14150.376.32
Nest Wifi router: 14150.376.32
Google Wifi (2nd gen): 14150.376.32
Nest Wifi point: 1.56.315675
Nest Wifi Pro (1.63.324946)
 

Make sure that your devices are up to date. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,
Mel

[AbigailF]

Hi everyone,

Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions ― we'd love to help.

Best,
Abi

[PaulJ3]

I haven’t had any issues since the firmware ending .80 went. So far all good with firmware ending .32. Thank you for checking in 

[AbigailF]

Hello everyone,

@PaulJ3, we're happy to hear it's all better now. Feel free to reply and let us know if anything changes.
@Club_AT4 and @Wee, let us know if you're still having any issues and we'll be happy to help out.

Regards,
Abi

[Wee]

some connection and stability issues are still present

[AbigailF]

Hi folks,

Apologies for the late reply. I'd like to check in and see if you're still experiencing Matter-related Wi-Fi issues. Feel free to reply to this thread and let us know so we can help you.

Thanks,
Abi

[AbigailF]

Hey everyone,

Checking back in should you still have some questions here. Let us know by replying to this thread. 

Best, 
Abi

[PaulJ3]

All good, thank you Abigail 

[Wee]

Not sure if it's related to Google Wifi or if it's a Nest Cam issue, however my legacy Nest Cam IQ's, Nest Hub Max cams, and newer Nest Cam units have stability issues. I constantly get notifications they're offline and while streaming on a Nest Hub Max they will just go offline and screen says "video not available" 

Idk if it has something to do with the triangle warning logo that is displayed for all legacy Nest cams now.

[Jeff]

Hi Wee,

As this is sort of a newer problem that you're seeing, you might want to post a new thread in the cameras forum to get some new eyes on the question. I'll see what I can do here, however. When your cameras go offline, do they all go offline at the same time, or are they staggered and random?

Thanks,
Jeff

[AbigailF]

Hey everyone,

It's me again. Just checking in if anyone still needs help. Feel free to chime in and let us know.
Thanks for the help, @Jeff.

Regards,
Abi

[AbigailF]

Hello folks,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Best, 
Abi