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Nest WiFi Pro Obtaining IP Address issue

Rs_305
Community Member

I'm looking for advice on a recurring issue. I have a Nest WiFi Pro 3 pack set up as mesh. One as a router, two as points. The issue I have is that every few days or so, I lose the ability to access the network. I stop auto connecting and when I try to manually connect I see the network and it appears to have a strong signal, but when I select it, I get stuck at "Obtaining IP Address" and it never connects. Same thing happens to my wife's phone, so it's not just my device. If I unplug the nest router and plug it back in, the problem goes away. This is really annoying.

Does anyone know what might be causing this and how to make this stop? I shouldn't have to restart my router every few days. As far as I know, all the factory settings are in place.

More info in case it's relevant: I initially was using just two of the points, one as a router and another with wired backhaul. It seems this problem only started when I switched to mesh with no wired connection between the router and the points.

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