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Nest WiFi Router - Factory Reset Solid White Light

garudadhruva
Community Member

I've followed the official factory reset link for my nest wifi router. It keeps going to solid white light after the reset is complete. Looks like this is a serious issue many are facing. Not sure what to do here. I cannot believe that the router worked only for a couple of years.

3 REPLIES 3

David_K
Diamond Product Expert
Diamond Product Expert

If the light is solid white that means it's booting up. After a few minutes, it should start to pulse white indicating its ready for setup?

It stays at solid white. Also solid white means: Router is online and all is well.

David_K
Diamond Product Expert
Diamond Product Expert

Are you attempting to reset using the Home app or by using the physical button on the device?