Nest WiFi connection WITHOUT QR code OR pin

[Jac27]

I am frustrated beyond belief.  Yesterday I tried to play my "Hey Google" music in my house.  It kept tellling me I am no longer connected with my Applie  music.  Well yes sir I most certainly am, I do autopay every month.  So THAT has frustrated me to no end.  I left that problem for the time being and came up to my office where I have an NEST point unit, which I had no idea I even had until one day I was talking to someone and said Hey Google and my little device spoke to me!   Can't listen on this device either as its no longer connected to my Apple music. I talked to Apple and they are telling me it's not my Apple account but my Google account.  So I did a factory reset and now I need a QR code or a passcode to reinstall this unit and I have neither.  

I am now unable to use either of these devices.  No QR code as this point has been in my office for well over a year now.  There is a QR looking code on the bottom but when I scan it Google  Home is teling me it's the wrong code.  HELP

[olavrb]

For the "Nest Wifi add-on point", the one that is also a speaker: There is a setup code engraved to the silicon ring under it. Mentioned here:

• https://support.google.com/googlenest/answer/9012064?hl=en

Edit: Example image I found through Google search:

[Spaghetti69]

The pin code on the nest wifi points is extremely hard to read. I used a flashlight to cast a shadow over the impressed code when I fixed one of these for someone else.

[LovelyM]

Hello everyone, 

I appreciate your suggestions, @olavrb and @Spaghetti69.

@Jac27, I want to follow up on the issue with your Nest Wifi point. Were you able to set it up again using the setup code? Can you now play Apple music after getting your device connected? If you are still unable to play music, unlinking and relinking your Apple Music account to the Google Home app might help. Here's how. 

Looking forward to your response. 

Thanks, 
Lovely

[Dan_A]

Hey there,

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Regards,

Dan

[Dan_A]

Hi Jac27,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this thread in 24 hours.

Cheers,

Dan