05-22-2024 08:43 AM
Trying to connect our Nest WiFi to detached metal garage. It picks up the signal if we open the doors or plug the unit up outside, but loses connection once building is shut back up or re-plugged in inside the building. Is there an external antennae we could connect to the Nest?
05-27-2024 11:56 AM
Hi Pembranch,
Thanks for posting in the community!
I'm so sorry to hear that the Nest WiFi device is not working as you want. I understand connecting Wifi through a metal building can be tricky, but I'm afraid that Google Nest WiFi devices don't have ports for connecting external antennas. What prevents you from having a signal is the metal material that is in the room, even if we do troubleshooting, if the material continues there, it may not solve anything.
My best advice is to relocate the device if possible.
If you have any further questions, feel free to reply to this post. I'll be happy to assist further.
Best regards,
Nery.