Nest WiFi point won't turn on

[shenrichs]

My Nest WiFi Router has been in use for a little over 2 years and today seems to have died. I have unplugged it & let it sit for several minutes before plugging it back in but it still won't register as online in the app or show any lights on the device itself. I've tried other outlets in the home as well with no change. Any help is appreciated!

[olavrb]

Could be the power supply, and not the Nest Wifi unit? Do you have other Nest Wifi units with the same power supply you can try?

[shenrichs]

Haha!  I think you also found my reddit post!

I just swapped the power supply out for one that I know is working (one of the points in the mesh network) and no luck unfortunately.

[olavrb]

Yup, I think so too.

Alright, too bad. Sounds like the unit is fried then.

[LovelyM]

Hello everyone,

I appreciate your help here, @olavrb. 

@shenrichs, thanks for reaching out. It seems like your concern was already addressed. I want to make sure that everything is covered on your end. Feel free to reply to this thread if you have additional questions or concerns.

Best, 
Lovely

[LovelyM]

Hi shenrichs,

I want to ensure you are good to go. Please reply to this thread if you still need assistance so I can give you a helping hand.

Cheers,
Lovely

[LovelyM]

Hey shenrichs,

It's me again. I'll be locking this thread in the next 24 hours. If you have new issues, updates or discussion topics, feel free to start a new thread here in the Community.

Thanks, 
Lovely