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Nest WiFi : "No Network Adapters Found" on Windows 10

rgaila
Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

Original Poster: Bradley Stiritz 

 

Yesterday, I installed an Arris SB8200 modem with Google Nest WiFi. No issues during setup.

Today, the WiFi connection on my Windows 10 desktop computer is repeatedly dropping. When I click on the Network icon in the Notification Area, I get the message "No Network Adapters Found". In 5 years of running this computer, I have never experienced this before.

I can run the Windows Network Troubleshooter. It resets the Network adapter, and then I can see the WiFi networks listed. I can then reconnect to the Google Nest device.

I'm assuming this is likely not a coincidence. In this case, why would this issue only start happening after installing Google Nest WiFi?

3 REPLIES 3

rgaila
Community Specialist
Community Specialist
Hey there Bradley Stiritz, 
I'm so sorry for the late response, but I wanted to hop in here to help. I understand wifi issues can be confusing and would like to look into this for you. 
 
Thank you for running some troubleshooting steps. Since you are able to reset the network adapter and it finds the network and you can reconnect to the Nest device, then it doesn't seem like it's an issue with the device itself. I would suggest checking this article and running through the troubleshooting steps that are provided to see if those will help. 
 
Please let me know if you have any further questions or concerns. 
 
-From Garrett DS, Community Specialist.

Jeff
Community Specialist
Community Specialist

Hi, all.
Just one quick final check in here. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks