Nest Wifi Hub reset

[Bill1071]

Hi y'all.

So, I am not 100% but somehow my Nest WiFi hub seems to have lost all memory of being set up. It's been up and running for a year or so. 

Suddenly, nothing will connect. So of course I unplug router and modem and hope for the best with a hard reboot. Nothing. Modem comes on, router has the steady white pulsing light like it's ready to setup. 

So I go thru setup. When I try to add it to my Google Home, it tells me the device already exists and I have to remove it to set it up again. I cannot figure out how to remove it from my llGoogle Home account. 

[Scoobydoo]

Oh ok,   So go to settings or just delete the old home I think?   Then create a new home I think?  Might have to ask tech support on this one?   I had something similar happen.   Saying a glitch has happened over an over an no connectivity?  Strange?

[Sabirin17]

I need nest wifi radio 

[Sabirin17]

I need nast minivan 

[Sabirin17]

Nast Mini

[Sabirin17]

How much it cost 

[Jeff]

Hi, Bill1071.

Sorry for the late reply here, but I wanted to jump in and see if you were still having issues with this and to see what steps you have taken so far in regards to troubleshooting. If you're still trying to get this worked out, please let me know and I'll be happy to jump in and help. I'm sorry for the frustration and issues you've seen so far, but I'm sure we can get you working 100%. I look forward to hearing from you.

Thanks.

[Jeff]

Hi, everyone.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.

[Jeff]

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks