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Nest Wifi Pro 6E Throttling/deprioritizing iPhone

Bderkhan
Community Member

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As you can see from the first image, my phone is throttled to 20mbps. I turned the Wi-Fi off on my iPhone and reconnect and it’s still stuck at 20mbps. I’ve restarted my phone, done everything. Doesn’t matter. 

If I prioritize my iPhone, then I get my real speeds. 

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 once I have it prioritized I see speeds 500mbps+.

why is this happening? I hate this 

 

2 REPLIES 2

Bderkhan
Community Member

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Here’s my speeds after I have it prioritized. It’s so dumb. 

LovelyM
Community Specialist
Community Specialist

Hello Bderkhan, 

Thanks for reaching out. I'm sorry for this experience.

A few questions: is this only happening to your iPhone? If not, what other devices are affected? Was your speed as you expected it to be? If yes, when did this issue start? 

Please check the Preferred Activities option and make sure it's turned off. Get your DNS server changed to 8.8.8.8 and 8.8.4.4, respectively. Here's the article for more information. 

Let me know if this helps. 

Best regards, 
Lovely