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Nest Wifi Pro slow WiFi connection with iOS Devices

Bininator
Community Member

‎02-24-2025 07:13 PM

The WiFi connection with my Nest Wifi Pro has been extremely slow, but only with my iOS device all other devices on the network are working great. Is anyone else having this issue, I'm not sure if it is a router issue or an iOS issue. I have contacted support and they were unable to help me. This only started about two months ago or so, before that it worked great. 

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DeboraJ
Community Specialist
Community Specialist

‎02-28-2025 08:22 PM

Hi @Bininator

 

Thanks for reaching out to the community! I understand that you were having some inconveniences with the connection from your Nest Wifi Pro on your iOS device. I know how frustrating this issue can be, but don't worry! Let me help you with that.

Before we continue, I need to get some information from you:

  • Have you always had this issue?
  • What generation of iPhone do you have?
  • Does this happen with all iOS devices or just your phone?
  • Have you tried any troubleshooting steps?
  • If you have a case number from a previous interaction, could you provide it to us?

Once you have this information, I will be more than ready to assist you!

 

Best Regards,

Debora

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