cancel
Showing results for 
Search instead for 
Did you mean: 

Nest Wifi Speed Consistently Under 100 Mbps; Comcast Wifi Over 500 Mbps

MGexplorer
Community Member

Ever since I've setup my Nest Wifi, I have consistently getting download speeds at under 100 Mbps. However, My Comcast Wifi gets speeds of over 500 Mbps via my Comcast combination XB7 Modem/Router. 

Someone suggested that I need to eliminate the Comcast Wifi by enabling "Bridge Mode" on my Comcast XB7 Modem/Router which will treat the Modem/Router as just a Modem. This worked in eliminating the Comcast Wifi, leaving just the Nest Wifi. However, this did not solve the problem and I still get Nest Wifi speeds of under 100 Mbps.

I contacted Comcast about the problem and they suggested that I upgrade to the Comcast XB8 Modem/Router. After I received the Comcast XB8 Modem/Router, I set it up, created the Comcast Wifi network, and was still getting Comcast Wifi speeds of over 500 Mbps. I then logged into the Modem/Router to enable "Bridge Mode," eliminating the Comcast Wifi network.

After doing all of that, I am still consistently getting Nest WiFi download speeds at under 100 Mbps and have run out of options. 

Any help in overcoming this is greatly appreciated! 

 

 

8 REPLIES 8

EdwardT
Community Specialist
Community Specialist

Hi MGexplorer,

 

Thanks for reaching out. I'm sorry to hear that you're having issues with the speed of your Google Wifi. I see that you've already tried some steps to resolve this. I'd love to know more about this and I have a few questions: 

 

  • Could you try doing a speed test using the Google Home app?
  • Are there any devices near Google Wifi that could cause interference like speakers or microwaves?

If you haven't yet, please try the steps on this link to isolate the issue further.

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi MGexplorer,

 

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

 

Thanks,

Edward

Thanks for following up, Edward. As I said in another thread, I finally got fed up with dealing with the Google Nest issues and I ended up disconnecting the network. It was going on for too long and I did everything that was suggested to me to get the Google Nest Wifi speed to get speeds of over 100 Mbps. It should have been that difficult for such a simple and straightforward setup. 

Mark

I meant to say that it should "not" have been that difficult for such a simple and straightforward setup. 

 

EdwardT
Community Specialist
Community Specialist

Hi MGexplorer,

 

Thanks for the response. We're sad to see you go. Let us know if you have other questions and we'd be glad to help.

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi MGexplorer,

 

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

 

Thanks,

Edward

Thanks for following up, Edward. As I said in another thread, I finally got fed up with dealing with the Google Nest issues and I ended up disconnecting the network. It was going on for too long and I did everything that was suggested to me to get the Google Nest Wifi speed to get speeds of over 100 Mbps. It should have been that difficult for such a simple and straightforward setup. 

Mark

EdwardT
Community Specialist
Community Specialist

Hi MGexplorer,

 

We're sad to see you go and we appreciate your honest feedback. I will be locking this thread now. Please feel free to create a new thread should you have some more questions or concerns in the near future and we'll be more than glad to help.
 

Thanks,

Edward