Nest Wifi dropping connections

[Truthiness]

I have been having increasing problems with my Nest mesh WiFi of late. It will frequently register as a "slow connection" or "offline" when trying to set up a device or application, yet have perfectly fine connectivity in other apps. For example, YouTube and Google Drive are currently "offline" when I try to use them...as I write this message to this website in chrome and look through apps like discord without issue. I have attempted factory resets of all nest Wifi devices with no change. This has been going on for a couple months now.

[GeremiG]

Hi @Truthiness!

Thank you for posting in the community. I'm sorry to hear that your Nest WiFi is dropping connections. I appreciate your efforts in taking those steps before. I'm happy to help you! 

To help me find the best solution, I'll need to ask you a few questions:

• Do you have Nest WiFi points? If so, how many do you have?
• When the problem appears, what color is the LED light on your devices?
• Were there any recent changes on the network? For example, a move to a different location, a new Internet Service Provider (ISP), or a new modem or router.
• Do you have a modem/router combo?

Please keep me posted. I'll be waiting for your response.

Best regards,
Geremi