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Nest Wifi lag if others watch YouTube?

kongkim
Community Member

Hi there.

Have a problem i can't find a solution on.

I have Nest Wifi with 3 points, and the connection and speed is really good.

But if anyone in the house on the wifi watches YouTube from their computer or phone, the whole wifi start to lag and if playing games it becomes unplayable. 

Any ide way that is or how to fix it?

3 REPLIES 3

AbigailF
Community Specialist
Community Specialist

Hey kongkim,

 

Thanks for posting. I’m sorry to hear you’re having this issue. Please try the steps below:

  1. Open your Google Home app.
  2. Tap Wi-Fi > Settings > Preferred activities.
  3. Uncheck 'Video Conferencing' and anything else that’s currently checked.
  4. After that, restart your entire network.

To restart your network:

  1. Open the Google Home app .
  2. Tap Wifi Settings Settings Restart network.
     

Let us know how it goes.

 

Best,

Abi

AbigailF
Community Specialist
Community Specialist

Hi folks,

It's me again. Just checking in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions ― we'd love to help.

Regards,
Abi

AbigailF
Community Specialist
Community Specialist

Hello everyone,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Cheers, 
Abi