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Nest Wifi router behind Ubiquity USG Pro

claushansendk
Community Member

Hi,

I want to put an USG Pro between the ISP and Nest Wifi router, to enable failover with a backup ISP.

I have internet on the ISP->Nest Router and also on ISP-USG, but the with the combination ISP->USG->Nest Wifi,  completely confuses the Nest and I am not able to configure it with the Google Home app.

Any suggestions ?

Any way to have e real technical config interface on the Nest system in stead of the "user friendly" Home app ? 

 

1 Recommended Answer

olavrb
Platinum Product Expert
Platinum Product Expert

Factory reset Nest Wifi before putting it behind the USG router, then set it up from scratch. Making sure you don't block anything Nest Wifi needs for setup and operations, of course.

  • Remember that Nest Wifi is an router with NAT, firewall, DHCP, you'll now have double NAT with two routers, by default at least.

No, it's just the Google Home app in any forseable future. Feature requests can be provided as feedback in the Google Home app.


I don't work for Google. I'm here to help and learn more.

View Recommended Answer in original post

10 REPLIES 10

olavrb
Platinum Product Expert
Platinum Product Expert

Factory reset Nest Wifi before putting it behind the USG router, then set it up from scratch. Making sure you don't block anything Nest Wifi needs for setup and operations, of course.

  • Remember that Nest Wifi is an router with NAT, firewall, DHCP, you'll now have double NAT with two routers, by default at least.

No, it's just the Google Home app in any forseable future. Feature requests can be provided as feedback in the Google Home app.


I don't work for Google. I'm here to help and learn more.

EdwardT
Community Specialist
Community Specialist

Hi folks,

 

@olavrb, thanks for the help!

 

@claushansendk, how's it going with your Google Wifi? Still need our help?

 

Thanks,

Edward

The solution proposed by @olavrb sounds right, I just didnt take the deep breath and began all over again 😮

EdwardT
Community Specialist
Community Specialist

Hi claushansendk,

 

Thanks for the response. Were you able to set up your Nest Wifi? Keep us posted.

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi claushansendk,

 

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi claushansendk,

 

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

 

Thanks,

Edward

No. I’m sure the solution is to do a Factory reset….I just didnt have the time (or the family approved service window yet) ☺️

EdwardT
Community Specialist
Community Specialist

Hi claushansendk,

 

Thanks for letting us know. Keep us posted once you get the chance to try it.

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi claushansendk,

 

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi claushansendk,

 

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

 

Thanks,

Edward