Nest addition

[RICC]

I read your advice about checking the grey pad on the bottom of the second device but the pad on mine has a pink/red rubber bottom and there is a tiny button and when I push it the message is use the Google Home app but that ask for the QR code or the numbers which I do not have and it just sits there with a white ring pulsating

[pereztzum]

Hi there!

I understand that you're having trouble setting up your Nest device. To help us troubleshoot the issue.

Let's take a deep breath and work through this together. To help me provide more tailored assistance, could you please share the following information:

What's the model of Google Nest WiFi you have? Knowing the specific model will help me check for any known compatibility issues.

What's the status of the light on the Wifi device? Is it solid, blinking, or off? The light's status can provide clues about the device's connection.

Once I have this information, I can provide more specific troubleshooting steps and guidance. Remember, we'll get through this together.

Regards,

Brandon.