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Nest pro max terrible speed over LAN configuration

steve_h66
Community Member

I have a 900mb connection into my house and have 3 nest wifi pro points about the house - all of them with a direct lan connection. Basically from my router i go out to one of the points, and then back from that into a switch which feeds the other two hubs.  Some days I get OK speed, but other days in drops to <10mb and the latency on video calls makes it unusable. Every time its not been the incoming internet and  its not the LAN connections as testing them directly the speed is always that of the main router. I am close to throwing them in the bin and starting again.  Any advice on what the problem might be greatly received!

6 REPLIES 6

olavrb
Platinum Product Expert
Platinum Product Expert

What exact switch do you have? Brand and model. Could be that it has conflicting features, like loop detection or prevention.


I don't work for Google.

AbigailF
Community Specialist
Community Specialist

Hey folks, 

Thanks for lending a hand, @olavrb.
@steve_h66, I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,
Abi

steve_h66
Community Member

Thank you for the quick response!  Its a tp-link 5 port gigabit desktop switch (TL-SG105).  I was told that my issues are likely to do with having a modem/router that feeds this and I should speak to my ISP about getting that set to bridge mode or something?

LovelyM
Community Specialist
Community Specialist

Hello steve_h66, 

I appreciate the information. Your modem-router combo might cause a slow connection and to resolve issues like this, a bridge mode needs to be configured. If you've already done this, let me know if there are any improvements in your internet speed over LAN. 

Best, 
Lovely

LovelyM
Community Specialist
Community Specialist

Hi steve_h66, 

Checking back in should you still have other questions or concerns. Let us know by replying to this thread. 

Cheers, 
Lovely

AbigailF
Community Specialist
Community Specialist

Hey everyone,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Thanks, 
Abi