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Nest router

Eddycharles442
Community Member

Nest router keeps blinking red after the lights went out. Can’t stop m, can’t reset at all.

 

 

4 REPLIES 4

Eddycharles442
Community Member

Thanks 

Jeff
Community Specialist
Community Specialist

Hey, Eddycharles442.

Sorry for the issues you're having with your router. I know that can be frustrating. I just wanted to check in to see if you were able to sort this out and to see if you had tried any troubleshooting so far. When you get a blinking red status light, it means "critical failure" for the Nest router and the recommended action is to perform a factory rest. This article shows what status lights mean on your devices: https://bit.ly/3oGzE9j

If you go through the factory reset steps and things still aren't working, please let me know and we can look at more steps. Thanks.

Jeff
Community Specialist
Community Specialist

Hi, Eddycharles442.
I just wanted to check in real fast to see if you saw my reply and to find out if you still needed any help on this. If you're still needing assistance, please just let me know and I'll be happy to continue helping.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks