Nest wifi and Vodafone

[Jimboa]

I'm trying to replace my Vodafone router with a single nest wifi router.

Vodafone have provided the username and password, which I'm using in the manual setup, but the setup keeps failing.

Anyone got this same issue?

[olavrb]

What WAN type does your ISP provide? Do they use VLAN tags as well?

Here are supported WAN types for Nest Wifi:

• https://support.google.com/googlenest/answer/6246630?hl=en

Here's about Nest Wifi's support for VLAN tags (which is very limited):

• https://support.google.com/googlenest/answer/9798157?hl=en

And here's info about a workaround for unsupported VLAN tags:

• https://superuser.com/questions/1148268/how-to-ditch-centurylink-fiber-modem

[LovelyM]

Hello everyone, 

I appreciate your help here, @olavrb.

@Jimboa, It seems like your question was already answered. I want to make sure that everything is covered on your end. Feel free to reply to this thread if you still need help.

Best,
Lovely

[Jimboa]

hi @LovelyM , I haven't had time to try the suggestions yet, as I think i might need some more information from my fibre supplier, Vodafone, with regard to VLAN tagging. I tried using the PPoE Username\password combo provided by vodafone, but that didn't work.

that it a job for me to try tomorrow, so hopefully it'll work

[LovelyM]

Hey there Jimboa,

Thanks for the update. I'll keep this thread open, so let me know if you encounter any concerns once you've taken the steps that olavrb recommended.

Cheers,
Lovely

[LovelyM]

Hi Jimboa, 

Checking in — have you tried the troubleshooting steps? Tell me if that did the trick or not, so we can try something else.

Cheers,
Lovely

[Dan_A]

Hey there,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.
 

Thanks,

Dan