11-19-2021 01:56 PM
The new Nest Wifi point is unable to connect to my existing wifi network after multiple attempts. I've been using a Google Nest Wifi router for a month and ever since I've lost coverage in my bedroom where I used to be able to use my SmartTV before when I had another provider's router.
I live in NYC. Both my devices are US.
The issue isn't my internet provider problem. I've used Verizon for years in the same apartment with their router and my coverage has been spotless. I live in a 1bedroom 800 sqft apartment with 1 Nest Wifi. A Nest Wifi router should be sufficient. It was not. I bought an additional wifi point because I lost coverage in my bedroom once I installed the Nest Wifi router instead of the Verizon-provided router.
01-07-2022 09:53 AM
Hey, Blackstar.
Sorry for the late response here, but I wanted to check in to see if you were still having this issue and to see if you have done any additional troubleshooting so far. If you still need help, let me know and I'll be happy to work on this with you.
Thanks.
01-21-2022 12:47 PM
Hi, Blakkstarr.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.
01-27-2022 03:00 PM
Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks