Newbie help needed connecting to Sky router

Driftaround
Community Member

Dear all. 

I'm trying to connect my nest mini WiFi router to my sky q hub. 

The mini is not showing on the Google home app, and has a slow pulsing amber light.

I've checked and rechecked cables, factory reset both devices, and reset the app, with no luck.

What am I doing wrong people?

 

1 REPLY 1

Rusell
Community Specialist
Community Specialist

Hi Driftaround,

 

Thank you for posting in the community. I understand that you're trying to connect your Nest mini Wifi router to your Sky Q Hub, with the device displaying a slow pulsing amber light and not showing up in the Google Home app. Your troubleshooting efforts are appreciated! I'm here to help.

To get to the bottom of this, do you mind sharing a photo of your Nest Wifi router?

Keep me posted.

 

Best regards,

Rusell.