10-15-2021 12:42 PM
I bought my Google Nest WiFi mesh system about 6 months ago to help improve my WiFi signals in my house via the mesh tech. I love the product so far, but I have one glaring issue that's REALLY bothering me. My Nintendo Switch device has extremely poor download speeds connected to the Nest WiFi device. It takes me 24 hours to download a 4GB game even though my download speeds provided by my ISP are over 100mbps. I have no issues with any other devices on my network.
Before installing the Nest WiFi, I had an old Netgear router and my Nintendo Switch could download a whole game in 30min or less. As soon as the Nest is put in, now my speeds are abysmal. In order to download anything in a normal timeframe I have to connect the Switch to my cell phone hotspot, which I don't want to keep doing.
I even tried hardwiring the Switch to my Nest using the extra LAN port in the back of the main puck. No change at all. If the Nest device is included in the setup in any way, it just kills my connection speeds on the Switch. I even tried changing from Google DNS to my own ISP DNS and that didn't help.
One thing I noticed is that if I create a guest network on the Nest and connect my Switch to it, it'll cut the download times to about 5 hours from 20+ hours. Much better, but still not where it should be. Again, no other device in my home has this issue; that includes multiple game consoles, PCs and iOS devices.
Is there anything I can do or tweak in the Nest settings to help correct this? If not then I may have to toss this thing and buy a different mesh system to replace it. Appreciate any help.
10-20-2021 01:49 PM
Hey, JDFaulky.
Sorry for the issues you're having with download speeds on you Switch. As a Switch owner myself, I can only imagine how frustrating that must be. Let's see what we can do to get things going at full speed.
I do have a few things for you to check and I have a handful of questions.
If you don't have any preferred activities set, maybe try prioritizing gaming. If you already have gaming set, try turning it off. In some odd cases, we've found that setting no preferred activities actually helps overall network performance. I'll put the instructions for that below.
Preferred activities remain prioritized for your network until you turn them off.
After trying that prioritized devices, let me know if performance changes at all. If we don't see improvement, we can look at other options. Thanks.
10-25-2021 02:38 PM
Hi, JDFaulky.
I just wanted to check in real fast to see if you saw my reply and to find out if you still needed any help on this. If you're still needing assistance, please just let me know and I'll be happy to continue helping.
Thanks.
10-26-2021 03:15 PM
Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks